Mar 28, 2018
In This Episode
-
How to pick up the phone
-
How to guide someone through a sales process
-
How to deal with an email inquiry
-
The future of communicating with your guests
“Instead of just consuming tons of content, he actually does the work required, which means he gets the results he wants”
“If you let...
Mar 28, 2018
In This Episode:
-
4 Hospitality Owners join Mark on the show
-
Favorite social media channels and why
-
Tips from the pros
“I was quite naive when I walked into my business”
“you need to learn about websites”
“Utilize social media to a much greater extent”
More Mark:
Mar 28, 2018
In This Episode:
-
Bed & Breakfast or Bust
-
Having your own list of clients
“If all else failed I could reopen the B&B”
“No one's going to give you permission to do something, you've got to go for it”
“Every successful business has a customer list”
More Mark:
Mar 28, 2018
In This Episode
-
What is Umi Digital?
-
Why hospitality owners struggle
-
Booking engines and selecting one for your business
“A lot of people try to attract a younger generation of travelers because the tend to be more resilient”
“Even if you're working with agencies, understanding what they are doing for...
Mar 28, 2018
In This Episode:
-
Playing with digital marketing
-
Influencers, and how to identify them
-
Giving things away for free
-
The two things holding hospitality owners back
“It's all about the relevant numbers”
“The more influence they have, the harder they are to get to”
“Don't be afraid to try new things”